During installation, some customers see messages that the .NET framework cannot be installed, or the currently-installed version cannot be found. Cradle needs the 4.6.1 or later release. We supply this version with Cradle-7.1 and later releases. All parts of the Cradle Toolsuite for Microsoft Office (including Document Loader, Document Publisher, SpellChecker, Project Link, Visio Link and so on) use .NET.
To fix these issues, you must install Windows updates. Since updates may allow other updates to install, you repeatedly install all Windows updates until no more will install. See the figure. Then install all remaining parts of Cradle. Your installation may not display exactly as shown. You may have multiple versions of the .NET framework installed.
We apologise for any inconvenience caused.
