When do I need a New Cradle Security Code?
We are often asked “Do I need a new security code?”
. Obviously, if you are wanting to upgrade from one major release to another e.g. 6.n to 7.n a new code will be needed. You would also need a code from one Cradle point version to another, for example Cradle-7.2 to 7.3.
The other case is when moving your Cradle Database Server (CDS). If you have changed, or are planning to change your server there are two main points to consider and these are discussed below.
Has Your Machine’s MAC Address Changed?
Yes
If the MAC address on your new machine is different from you old machine, then yes, you will need a new Cradle Security Code. Please see the section below on how to request a new code.
NO
If your machine’s MAC address has not changed then you do not need a new security code. Your existing code will continue to work on the new machine.
How to Request a New Cradle Security Code?
If you require a new security code please send an email to support@threesl.com containing the MAC address of you new machine and the Cradle Version you require a code for. You can run the Cradle utility Host ID from the start menu or C:\Program Files\Cradle\bin\exe\windows\c_hostid.exe
How to Install a New Security Code?
Once you have received a new, please refer to this blog post or this page in the Cradle Help for more information on how to install it on your new machine.